Let’s imagine…
If you’re a buyer and are looking for a reliable provider to order a Service, you will have the tendency to select Services that are verified, right? And between two service websites, you will choose the website that shows you which jobs are verified and which ones are not. From this example you can see that service Verification feature will support you to empower your services, making them more trustworthy.
Obviously, the more offered services with high standard and reliable are verified, the more secure buyers will feel. As a result, the number of orders will increase, and your revenue goes up as well.
“Simple” but “functional and effective” is all about service Verification. This extension is carried out with a logical flow as well as trendy design and code. Below is the main workflow, demonstrating how service Claim runs and works with Softahs.
To be able to claim a Service, the sellers have to satisfy requirements set by the site admin:
When a service meets all requirements above, a “claimable” icon will appear for the seller to claim in my listing services page & user dashboard.
After clicking the “Claimable” icon, the seller will be redirected to the service detail page, then the seller clicks on the “CLAIM THIS SERVICE” to send a claim request to the Editing Team.
The seller will fill in all his basic information to prove the admin that this Service was exactly created by him.
Then, review his info and pay for this claim:
All checkout steps are implemented in the same way as to other payments such as ordering a Service or purchasing a package. The invoice is also created.
Seller clicks on “CHECKOUT NOW” to proceed the payment
Select his/her most appropriate payment gateway
Invoice of your payment
At that time, the seller can access the claim detail of his Service.
A tooltip automatically appears once Editing Team is verifying the Service
Notification for seller
The tooltip appears to notify seller about his claim status
In this case, Editing Team has a right to approve or decline the claim based on the information he gave.
Sellers will receive the notification, notifying him that his claim is approved by Editing Team. And the tooltip in the claim detail page is changed as well.
Notification is seamlessly sent to the seller
The tooltip, announcing seller that Service is verified, automatically appears on his claim detail page
Seller can visit his claim page to manage the claim
At that time, a “verified” icon seamlessly is displayed on this Service block to show that this Service is successful claimed and help the seller increase his reputation.
With the verified Service , the seller cannot claim it again.
During the verifying process, if Editing Team finds that all information given by the seller is not correct, or he uses the tricks such as reducing the price in order to be charged low commission, he can decline the request of the seller.
In this case, the seller will receive a notification, notifying him that his request is declined and its reason.
Notification is sent to notify the seller
The tooltip for the declined status is also seamlessly shown
To view the reason why Editing Team declined his claim, the seller goes to his claim page for details:
***Notes:
once service Claim is activated, a user claim page is created. All claims are listed on this page and sellers can easily manage their claims. The seller can visit “All claim” tab at the top corner right to view all his claims:
Also, the seller can review all changes related to his claim.
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